NOVUM HOTEL AMBASSADOR, Hamburg – A Smart Stay in the City
About the Hotel
Rooms & Amenities
The Novum Hotel Ambassador Hamburg offers 119 rooms ranging from 19 m² to 22 m². Each room includes free WiFi, a minibar, a safe, and sound-insulated walls. Bright rooms feature cable TV, a sofa bed, and a wall bed. Bathrooms are separated by milk glass walls and come with a hairdryer.
Dining Options
The Focus Restaurant serves seasonal German and international dishes, including a complete lunch buffet. The Lux Bar features live piano music. A complimentary buffet breakfast is available on weekdays from 6:30 AM to 10:00 AM.
Leisure & Facilities
Guests can use the fitness center, sauna, indoor pool, solarium, and games room. The hotel also has a 24-hour business center and conference rooms accommodating up to 240 people.
Location & Transport
The hotel is in Hamburg's Hammerbrook district, near Berliner Tor metro and train stations. It's a 1 km walk to Sprachzylinder, 2 km to St. Peter's Church, and 2.5 km to HafenCity. Public transport connects to Landungsbrücken, the TV tower, and Hamburg's fish market.
Services & Extras
The multilingual staff assists with currency exchange and valet cleaning. Safety features include a fire extinguisher, smoke detector, and first aid kit. Free WiFi is available throughout the hotel, and tour/ticket assistance is provided.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Lift
- Currency exchange
Sports & Fitness
- Exercise gym
- Golf course
Services
- Room service
- Laundry
Dining
- Restaurant
- Bar/ Lounge area
- Buffet breakfast
Spa & Leisure
- Swimming pool
- Casino
Room features
- Air conditioning
Media
- Flat-screen TV
- Telephone
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel is ideally located, right next to the main road yet surprisingly quiet. The staff is friendly and helpful, but language skills could be improved. The dining options are satisfactory, with a highlight on the French breakfast. The location offers good connectivity to the main train station and the city, though a bit far for some destinations.
My stay at the hotel was quite pleasant overall. The rooms were of an okay standard, clean, spacious, and very comfortable, offering everything I needed. The service was friendly and helpful, although a bit challenging due to language barriers. The location, while near a major train station, was a bit confusing to navigate from at times. The dining experience was enjoyable, especially the French breakfast. The facilities met my needs adequately.
The hotel provided a nice, comfortable stay for a week at good value. The rooms, despite being small in the economy option on the first floor, were cozy, creating a sauna-like ambiance. The location, near Berliner Tor station, offered convenient access to public transport and the city center. The dining experience was surprisingly delightful and reasonably priced compared to other options. Overall, a good value for money choice with some minor inconveniences.
The hotel offers comfortable single rooms for solo travelers and spacious double rooms for families. While some furniture and the shower could use an update, the rooms are generally clean and cozy. The service was accommodating and friendly, even preparing a small breakfast box for us when we had to leave early. Some improvements could include having thermos pots of coffee available instead of serving one cup at a time. The location is a mixed bag, being close to the city center but facing a busy street. Dining options vary from a nice selection of foods to limited vegetables, depending on your preferences. Overall, the hotel provides a decent stay with good service and room options, despite the minor room updates required.
My stay at the hotel was a mixed experience. The rooms, although tiny, were clean and nice, but some furniture and the shower needed renewal. The view onto the main railroad line into Hamburg train station added a unique touch. The service was a bit of a letdown; while the guy at check-in was welcoming and friendly, overall, the staff was beyond unprofessional. The location, although central, lacked charm and was a bit confusing to navigate from the train station. The dining experience was delightful with tasty choices, especially the French breakfast. Overall, the hotel provided a convenient stay, but there were some areas needing improvement.